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Hospitality is what keeps you coming back for more.

“In today’s ultra-competitive, saturated markets, successful brands must distinguish themselves. Savvy customers expect an intuitive, engaging, and meaningful experience to become a true loyalist. Hospitality is the key. It goes beyond hotels and restaurants. It belongs in every customer experience.”

— Mitzi McNair

Bespoke solutions.

Backed by a global ecosystem of top talent in branding and hospitality, Mitzi McNair Consulting offers a full spectrum of brand services. Whether you’re looking to launch a new brand, revitalize an existing one, or create engaging, hospitality-inspired customer experiences, we provide innovative and bespoke solutions to help build impactful brand strategies that drive emotional engagement and lifelong loyalty.

Brand experience.

With over three decades of luxury brand experience, we bring unique and critical insights to hospitality and brand development. Learn more About Mitzi McNair.

JW Marriott

Ritz-Carlton Reserve

Bulgari

The Ritz-Carlton

Delta Airlines

The Luxury Collection

Apple

Marriott Hotels & Resorts

Accenture

Carr Properties

JW Marriott Ritz-Carlton Reserve Bulgari The Ritz-Carlton Delta Airlines The Luxury Collection Apple Marriott Hotels & Resorts Accenture Carr Properties